Jsilver Reputation ideas

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Reputation Ideas by Jsilver

I will post a collection of reputation ideas (among other ideas) that have been scattered in my mind and notes since January 2015 and even much prior, based on my experience (as a worker, team manager, client) particularly in oDesk since 2012. I've shared them countless times here on Slack (publicly and privately), Meteor, and Wikis.

Acronyms used:

RS= Reputation system

End-of-task Itemized Rating (Applicable to worker and client)

A client would rate a worker based on skills used in a particular task and based on other criteria (domains quality of work; communication/responsiveness; cooperation and work ethics/professionalism, deadline/turnaround; efficiency (like cost and time); and accuracy/consistency).

This RS is not perfect but would reflect a rating for each skill used in a task or project, rather than the typical "limited-view" 5-star rating. This is essential so that future clients would not bet blind on such a worker; If done in conjunction with interviewing the worker and checking the worker's job history, the client would have a very good idea of the worker's skills and experiences.

On the other hand, a worker could rate a client based on that 6-domain criteria above plus another criteria: knowledge of task. (criteria mentioned here may not be accurate nor final) As the platform evolves, it would have a substantial collection of rating data from workers and clients. By then, each worker would have worked with many clients and vice versa. If necessary, the platform would be able to put more weight on ratings given by skilled clients/workers (those who are able to rate workers/clients more accurately/honestly than others).

Implicit signals (Applicable to worker and client)

Rating is done during job application evaluation phase. This is a great way of providing reputation coverage throughout the worker (and client) population. I believe this could be implemented much easier than other reputation systems. See [1]

Tiered service fees (Maybe applicable to workers only, or clients too)

Meteor link: Worker performance (based on rating) would be tied to varying service fee.

Proposed worker tiered service fee matrix: (proposal may not be final) 5% to 15%

Proposed worker tiered service fee matrix: (proposal may not be final nor implemented) 1% to 5%

Top-performing workers would be eligible for decreasing service fees to as low as 5% or 6%. On the other hand, poor-performing workers would be subject to increasing fees up to 12% to 15% -- before getting banned from the platform. Same policy for clients.

Access to more tasks and better-paying tasks

Worker's access to more tasks and better-paying tasks is subject to his/her performance (rating). We could flip this and apply to clients simultaneously: client's access to the top workers could be contingent upon workers' historical rating for that client.