Milestone 1 crowdshrimp
Working as a Mechnical Turk Worker
What I like is that you’re given clear instructions when you click on a task. In this sense, the work is easy and attainable. But I’ve found that there’s more I don’t like than what I like.
I didn’t particularly like how unsustainable the whole system seemed to be. For me, I was most drawn to the tasks that were higher paying regardless of what the tasks was, and for people who also are drawn to the quality of the work rather than pay, it’s difficult to feel motivated when the end-goal (financial, intellectual, emotional) doesn’t seem grand or guaranteed.
Thus, I think the question that ultimately consumes me is this: is some sort of financial reward enough to drive a crowdsourcing platform’s economic sustainability? (By sustainability, I’m referring to worker fulfillment [and, subsequently, commitment] and financial comfort). After reading “MobileWorks: A Mobile Crowdsourcing Platform for Workers at the Bottom of the Pyramid,” I was also curious to know how much percentage of Indians making money off of MobileWorks are making above or below their basic living standards.
Further elaborating on the relationship between my financial goals and finding quality work, there was an instance where I thought I had found a $0.50 task (which was to tag home design photos), but when I found out it would take two hours to finish the task, I was no longer motivated to do it. Though that would be 25 cents an hour, which is more than what most rewards for individual tasks on MTurk are, it still wasn’t enough.
Also, when it was also frustrating when I get message:
“You are not qualified to accept this HIT. You either do not have the required Qualification or, if you possess the Qualification, your value does not match the value required for you to accept the HIT.”
I got this message from work that asked me to find out if a company was hiring and then again for work asking me to watch videos. As a new MTurk worker, it’s hard to understand why I would not be qualified for something that seems short and easy when it paid so little. Thus, I think a good approach to future crowdsourcing platforms might be to recognize the frustrations of workers, and find solutions to them. At least in my experience, frustration was a defining characteristic of finding and doing work on MTurk.
Note: I tried to finish HITs to reach $1, but for some reason my account got “temporarily suspended” – I think from trying to submit something twice. There was one task where I was trying to submit and it wouldn’t go through, so I kept pressing the submit button and refreshing.
Experience the Life of a Requestor
I enjoyed the requestor part of MTurk much more than being a worker. Creating tasks is more fun and requires a bit of creativity (especially for surveys or writing tasks; I created one asking, "Write a summary of Breaking Bad." I felt like both being a worker and requestor are frustrating at first (this is my first time experiencing MTurk), but I'd imagine that after a while you get used to the interface and, even, the frustration of not getting something right away (however, I still think making easier-to-understand interfaces is always a noble goal.) When I first landed on the Create Project portion of being a requestor, I got confused at first as to what I was supposed to do on the right side of the page (which is where the example of the types of projects are laid out). It took me a couple of minutes to realize they were only examples for what was on the left -- the types of tasks. I actually spent a couple of minutes creating a project I didn't really want to create because I hadn't noticed you could switch to a creating a different kind of task.
Though I created some batches, I wasn't able to get any batches ready for review. It could be perhaps that I didn't create the project correctly, no one has been interested in the tasks I created, or my reward for the tasks is too low (5 cents per task).
Exploring Other Crowdsourcing Markets
I chose to explore oDesk, which I've heard of before and would later learn I don't like. It seems extremely difficult to get work even if you are intelligent and qualified, and the amount you get paid seems extremely low. This definitely works for new freelance an independent workers, I believe, but not seasoned ones who know how to charge private clients an amount that's fair to themselves. The need to break into oDesk -- that is, the seemingly initial struggle of getting any work on there at all -- seems like something that would push people away.
MobileWorks: A Mobile Crowdsourcing Platform for Workers at the Bottom of the Pyramid
The reading on MobileWorks was an insightful look into what crowdsourcing can mean to people in developing countries. What I'm curious about, though, is how culture affects perception of quality of work. Does socioeconomic environment make someone from a developing country view work differently from how I view it, or do intellectual fulfillment and financial longevity still matter to them the way it does to someone from a first world country (who might be less motivated to work for less money). I also found it intriguing how Turkers in India are often more educated and would like to know their views on why they enjoy/dislike MobileWorks.
As for as technology goes, I think simplicity works for something like this. A useful thing would be to know how qualified you are for a certain task instantly without any clicks, and if there was a built-in system and display that could calculate your hourly rate in real-time.
Break It Down: A Comparison of Macro- and Microtasks
What I found interesting here is that a task takes longer for microtasks than it does macrotasks, yet the quality of work is still better. What I wish to learn further from this study, though, is how much more or less money a person made doing microtasks for one day than if they did macrotasks.