Milestone 2 crowdshrimp
Needs Observed from Panels By Kristine Hoang
Workers need: to more easily find HITs on AMT; to reach out to other Turkers and learn from them; to find a community to belong to; to make money at a certain rate; to make money while setting one's own schedule; to easily perform tasks using clear instructions; to avoid unpaid time; to find reliable, reoccurring work; to easily organize their workday tasks (which calls for a more intuitive interface); to acquire tools that can get them more easily started with AMT; to more easily contact requestors
Requestors need: to save money when assigning tasks; to find workers who won't bail on them or perform poorly; to check that workers are following instructions and rules
Being a Turker By Kristine Hoang
This reading contains analyses showing how Turker Nation members act as economic actors. It also analyzes Turkers as a form of "invisible work" using an "undefined network of people," as Wired Magazine called them.
So, what do Turkers turk for? It is for money or enjoyment and pastime? How do they view AMT -- is a reliable, more permanent source of income or something to support them temporarily? Do they like that they can control their own hours and don't have to worry about extraneous costs that come with a 9-5 office job, like paying for gas and lunch with co-workers?
This reading shows that the design of AMT supports the needs of Requestors over Turkers. There is a clear imbalance of power in which Turkers can be rated but Requestors cannot. This imbalance may be why Turkers need to have a support system within forums: they need to see where they stand with other Turkers.
1) What observations about workers can you draw from the readings? Workers need: to make money, pay for rent; to set their own schedule; to set income goals; to find others to empathize with and who can support them.
2) What observations bout requesters can you draw from the readings?
Requestors need: to get the work done in a timely manner; to save as much money as possible.