Difference between revisions of "Milestone 3"
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Revision as of 04:22, 14 March 2015
This week, we will take the set of needs that we collectively identified in the previous milestone
Needs from Milestone 2
We synthesized the main needs groups identified in Milestone 2 in the following table:
Worker Needs
| Needs | Evidence | |
|---|---|---|
| Observations | Interpretations | |
| some need | some observation | some interpretation |
| some need | some observation | some interpretation |
| some need | some observation | some interpretation |
| some need | some observation | some interpretation |
| Workers need to have a platform to protect their rights and recognize their interests. | Workers realise the importance of a "Worker's Bill of Rights" when brought to their attention by an external source. | Workers lack the technical skill to develop a mutual aid platform on their own. They cannot help themseleves in this respect. |
| Workers need to have methods to evaluate employers and comfortably exert their free speech. | Workers are divided in how they evaluate employers and the privacy they wish to enjoy. | Cultural and demographic diversity of workers pose different requirements and expectations. |
| Workers need to be respected and their work valued more. | Workers have no legal recourse against employers who reject their work, and then use it. | Thus they do not enjoy intellectual property rights over their own work. |
| Workers need to get Job suggestions according to their skills or previous HIT's. | Finding work on AMT is tough,Veteran Turkers like SpamGirl and Manish use various tools/scripts to find work.
As David discussed in the morning panel for first-time Turkers
it almost impossible to find work. |
The non-user-friendly interface is an obstruction in itself when one starts turking, and one needs to have various tools to make reasonable money . |
| Workers should be given certain rights and they should be guarded. | "iambob" on Turker Nation was unjustly blocked by a Requester. | This is about what the workers deserve. |
Requester Needs
| Needs | Example | |
|---|---|---|
| Observations | Interpretations | |
| Requesters need to get their HITs completed (quickly / correctly) | Requester asking on forum why nobody is doing his HITs (7-minute, 25-cent surveys - a very low wage) | Requesters want their HITs done, and when nobody's doing them, they do not know the reason why (e.g. it is because he is underpaying workers) |
| Requesters need to be able to trust the results they get | Requesters will often rely on previous workers whose results they can trust, and add mechanisms to detect spammers, or manually verify some results. | If spammers are not caught, this brings the correctness of results into question. If requesters are not sure the results are correct, they may need to discard the data. |
| Requesters need to have workers who have the appropriate skills and demographics do their tasks | Requesters worry that they are not able to verify self-reported demographics for surveys. | Workers' self-reported skills and demographics are often not viewed as trustworthy. This is a problem for surveys, which need to have correct demographic data to be useful. |
| Requesters need to be able to easily generate good tasks | Companies hire full-time developers to deal with the complexities of posting microtasks on MTurk. Requesters often develop their own tools and workflow systems on top of Amazon's. | The process of authoring HITs is currently difficult and makes crowd-work inaccessible to potential requesters |
| Requesters need to price their tasks appropriately | Requesters asking on forums about the appropriate amount they should pay for their HITs | Requesters often don't have a good intuition of what the appropriate wage for their task would be in terms of price per HIT. |
| Requesters need workers to trust them | Requesters say they are reluctant to reject work, because they fear they might get bad reviews. | Workers are more likely to do HITs if the requester seems trustworthy. Requesters do not want bad reviews, because they may result in workers ignoring the requester's HITs |
