Milestone 3 Opera Karma Points: Worker/Requester Performance Rating
Sustainability of quality workers and requesters
Design aspects covering the goal
Karma points will show how serious workers and requesters are in their work and Rating shows that quality of their work as it rated by other workers/requesters.
Users needs addressed
- Requesters can choose workers with high karma points and rating to do specific tasks if they want it to be completed fast and/or with high quality.
- Workers can check karma points and rating of requester before accepting work to be sure of the payment
Each requester and worker has Karma points which helps in deciding which requesters and workers are better in producing and consuming tasks. Depending upon this karma points they can rate each other (i.e requester can rate worker and vice-versa). Total rating of the worker/requester is combination of the this mutual rating and Karma points.
Requester Karma Points
When requester submits task, platform checks how good the task is, whether task has problem interpreting depending upon home many disputes it created. Also when task finished, how quickly payments are released. Etc. By collecting the statistic system generates the Karma Points for the requester.
Worker Karma Points
Similar to karma points of the requester, Karma points for the workers are calculated. When worker finishes the task - system calculates how fast the task is completed, what is quality of the finished task, whether task are accepted without any dispute, etc. Depending upon this Karma points for the worker is calculated.
Requester can rate worker's performance or worker can rate requester's based upon the Karma points. Only when requester has Karma points above some threshold then only s/he can rate the worker and similarly worker can rate requester if s/he has Karma points above some threshold.