Milestone 3 RATH
- Define Expertise
- Workers can tag HITS (upvote)
- Custom/Personalized UI
- Governance: Big Brother vs. Self-Regulation
- Intellectual Property and Crowdsourcing
- Hit Feed
- Premium pay for short turn around
- Competency as a Heuristic
- Pros and Cons of real-time assessment
- Partial pre-payment for multiple hits
- Agency Model
- Crowd group Stock Markets - Are the HITS the stock or the workers?
- Dashboard/Portal/Current Events - "Add a window to the world"
- Worker ability to boycott/strike in a technical environment
- Global Minimum Wage
- Professional Development
- Responsibility, Accountability and Enforcement
- Fairness vs. Balance
- Systemic Democracy
- Minimum pay by task
As we undertook this investigation, it became readily apparent that the challenges we were investigating were not new, nor unique to the digital world. The concerns with Trust and Power in crowds, groups and mobs in the pre digital world tended to render slightly less then positive returns. The founding fathers were distrustful of mobs, Tocqueville warned of the tyranny of the majority and rational choice breaks down as organizations grow beyond a single individual. These concerns instead of being adjudicated in a digital world, were merely ported over. The advantages of building solutions in a technical world is not having to check the physical and philosophical advances of groups, but to create purposeful technical tools to facilitate transparent communication and efficient economic transactions.
As Trust and Power collide over issues of accountability, responsibility and competency, digital communities must address the basic premise of expertise and how that is defined. In a pre-digital world the acceptance of expertise was shaped by, but not limited to educational pedigree, pre-ordained social status, cloistered/rural communities, etc. But, as universal education (and grade inflation J), post war social mobility and improved transportation systems radically changed our world, so did our idea of the expert. In a digital world in which we have access to more information than ever before, Experience and Experiences format a new social contract; especially when anonymity is factored into the assessment.
In a digital world, standards, the fundamental building blocks of a community can be captured, measured and used for the forces of collective good (Not the facebook kind J) to establish the definition of expertise, beyond reputation and perception. Once expertise/competency has been devined (as a quality quotient?) by converting actions, anecdotes and behaviors into quantitive metrics Balance, Symmetry, and Harmony, the natural state of efficient systems can be achieved. Not just a return to rationality, but a reaffirmation of rational self-interest.
While GAP Analysis is a powerful tool in creating innovative products where there is no activity or the space is underserved, under utilized; we realized that where Trust and Power collided revealed the important tasty bits of human interaction and that in the digital world those relations were still fractured and not benefitting from technology. Innovation isn’t always about new, it can also be better, purposeful tools.
In analyzing needs and brainstorming, it became apparent that we were tending to seek technical solutions to human problems. Algorithms do not trust. Data does not feel powerful. We opted to look at all of our ideas along the spectrum of Human to Technical. By allowing these challenges to be solved on any aspect of this spectrum it opened our minds to realms of possibility in solution design. What is most interesting to us, is that we predicted the technical solutions would solve the most needs at once, but in fact out dark horse Milestone_3_RATH_Dark_Horse_Idea:_Agency_Model, the most human of solutions met 9 of the 10 needs as defined in the Milestone.
- 1. Analytics & Algorithms: HIT Feeds & Pricing Engines
- 2. Guild Structure
- 1. Dashboard/Portal for Wider Access to Content
- 2. Systemic Democracy
- Dark Horse
- Agency Model