Milestone 4 Task Ranking by Crowdgeist
Outline of a systems intro
What’s the problem you’re solving?
Crowdsourcing markets currently offer ranking for matching those who want their tasks completed to those who do the work. Workers want to get work suited to their own criteria/needs. Requesters complain that they cannot get good results from some workers and cannot be guaranteed a high quality of results.
Trust and power are broken because traditional approaches to ranking does not differentiate in in ways that fully meet the needs of workers or requesters. The quest to achieve 5 star recognition, if many cases, leads to reputation inflation Horton 2015 from to threatened retaliation and has also lead to the emergence of add-ons such as Turkopticon to enable workers to filter out requesters who are notorious for not paying. Current reputation systems do not adequately differentiate the quality of the tasks completed by workers nor do they allow workers to identify which requesters.
(What else have people tried, and why haven’t they worked? )
Current ranking systems for crowdwork fail to meet the specific needs of workers and requesters. As a result, add ons such as Turkopticon are created to assist in supporting workers to identify appropriate tasks from trusted employers. (Shall we also add something to do with the situation where ranking workers and requesters results in cases of competition, gaming and, at times, inaccurate matching of tasks from requesters to workers and in cases are deemed unfair Horton 2010.
Currently rating systems do not take into account all of the possible criteria and datasets that could make the matching of task to worker more efficient and effective. Horton 2012 - Matchmaking
For collaborative filtering there is a cold start problem where the algorithms are based on historical usage data. We want to be able to recommend new workers to tasks even when there is no usage data to analyze.
What’s the high-level insight?
(This is the general idea, and what other platforms would want to replicate )
Predictive preferences with deep learning. Use of word2vec. Workers are matched with tasks posted by requesters based on data sets identified by ML - parameters can be set by both the worker and matched to those set by the requester and also identified by their activity within the crowdsourcing market, for example, within their completion of previous tasks and their evaluation of previous task. .
What’s the system?
How might this idea look or work as a running system?
@admp suggests: We propose to identify an alternative to the ranking system based on roles, diversity, compatibility.
Matching systems from dating sites like OKCupid are very detailed in matching people with each other. (https://www.okcupid.com/help/match-percentages)
(@admp idea) We believe there are requesters and workers with different strengths and through multi dimensional matching we can make them happier. A key would be to have a algorithm which is hidden and figures out information about workers and users from various dimension as (value of efficiency of getting work done accurate or in time, etc. )
Predictive preferences with deep learning. Task recommended to workers based on signals based a comprehensive set of parameters including ability and availability (skills, timescale, etc). To determine the worker and requesters preferences based on historical usage data
@amdp suggests: a simple comparison methodology a system with ranking and one without for sure the one without does not exist in the online labour market
examples: Spotify task: listen to supergood music personality: my preferences give me more pleasure than the top 10
Wikipedia task: write articles about all known by mankind personality: my skills and preferences allow me to write an article whenever I want and on the subject I want, rather than following a list of priorities and needs in an encyclopaedia
Kindle. It’s not their 5-star rating system I would like to look at but their recommendation system in the “Customers who bought this also bought” and “Customers who viewed this also viewed” sections. I like how it keeps the kid and adult recommendations separated.
Task: offers suggestions for books I might be interested in reading but keeps the kid-related stuff separate. (For YouTube, I get recommended all sorts of kid-related-rubbish after they've had a go on my phone for a bit. It drives me nuts.) Kindle, on the other hand, only offers me kid-related-reading-material recommendations when I’ve bought or have viewed a book for children. Personality: It manages to keep the recommendations differentiated which enables me to find books I do want to read.
Online Dating Having a look at online dating that give you recommendations.
Tinder: … Visual Matching. You only see each other… if you match each other.
Psychological Questionnaires ask many (also very private but entertaining questions) in order to match you quite accurately through a percentage number from 1 to 100. r The company seem to put put a lot of research in how to make recommendations.
Multidimensional Percentage Ranks should help to find a match- and try to make accurate Matching Possible
WHAT COULD WE NEED FOR OUR PLATFORM?
A team that does research and matching and is always working on improving the matching algorithms. Questionnaires about personal working preferences that are fun to answer
___ _____________________________________________________________________ http://www.colyvan.com/papers/Fry.pdf____________
We need this sort of differentiation when we put specific skills into the task scenario. What I need and want as a worker when doing Japanese translation is very different from what I need and want consulting on UX, for example.
https://ourbasicincome.wordpress.com/2015/06/18/circles-universal-basic-income/ http://aboutcircles.com/ Forum discussing the above circles. https://www.ethereum.org/
okcupid… multiranking ( questionairies/very detailed matches … /)
very detailed information, and very precise matches, everyone gives also very closed information ,
anonymous superficial (location based) matches… once you have them you can dive (tinder is not the best example as it is location based and matching very superficial but Human and intuitive on pictures).
Peer-to-peer exchange is when two parties trade goods or services directly to each other. Exchange services such as Uber, Lyft, AirBnB, etc. offer information systems to support the matching process of supplier and demander. Such exchange services exemplify rapid growth and demonstrate the power of the so-called shared economy. In this manner, a lot of different services have risen, from simple ride sharing, car sharing (getaround.com), parking lot sharing (parkatmyhouse.com), workspace sharing (liquidspace.com), temporary overnight sharing (couchsharing.com) to even textbook sharing (chegg.com). The most common form of exchange is a good or service for money. (Caroll 2014) Since these exchange services are rather handled privately instead of as a business, most information systems provide a rating mechanism to build up credibility. A typical rating system is a 5 point Likert scale resembled in stars (Uber, AirB’n’B). To stay above a certain rating, the work might involve a high amount of “emotional work” (Hall & Krueger 2015, Rogers 2015). Depending on the matching system of the service provider and the amounts of ratings, a single negative or not 100% review can cause severe consequences for the worker him/herself. Furthermore, money as a trading currency is discriminating towards people being incapable of having or earning money, such as the handicapped, sick, children or unskilled ones. An alternative for this is time sharing. hOurWorld is such a timebanking provider. Users can post and requests tasks, offering a service or accepting an offer. The currency is time, therefore, every service has the same value. For example one hour of a blue collar job equals the same as one hours of white collar job. Both parties have to agree for the actual exchange of the time value (approving credit). A rating system as described above does not exist. The exchange is purely based on offers and requests from people. In real life, however, the timebank lives from the offers of people (Belotti et al. 2014). Further research shows that engagement and helping out in a local community has a psychological benefits to an individual. According to , among other benefits volunteering shows increased personal well-being, reduction of depression and increased self-esteem (Thoits 2001, Post 2005).
Caroll, J. (2014). Co-Production Issues in Time Banking and Peer-to-Peer Exchange.
Bellotti et al. (2014). Towards Community-Centered Support for Peer-to-Peer Service Exchange: Rethinking the Timebanking Metaphor
Thoits, P. A. & Hewitt, L. N. Volunteer work and wellbeing. Journal of Health and Social Behavior 42, (2001), 115–131
Hall, J. & Krueger, A. (2015). An Analysis of the Labor Market for Uber’s Driver-Partners in the United States.
Rogers, B. (2015). The Social Cost of Uber.
Post, S. Altruism, happiness, and health: It’s good to be good. International Journal of Behavioral Medicine 12, 2 (2005), 66-77.
Contributors: please feel free to add anyone else who wants to contribute. @amdp @acossette @markushuber @ferlin87 @arichmondfuller
Information on what’s required of us for this milestone:
Examples to look at: Example1: Gupta A, Thies W, Cutrell E, et al. mClerk: enabling mobile crowdsourcing in developing regions. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems. ACM, 2012: 1843-1852. http://crowdresearch.stanford.edu/w/index.php?title=File:MClerk_(private).pdf
Example2: Narula P, Gutheim P, Rolnitzky D, et al. MobileWorks: A Mobile Crowdsourcing Platform for Workers at the Bottom of the Pyramid. Human Computation, 2011, 11: 11. http://crowdresearch.stanford.edu/w/img_auth.php/f/fa/MobileWorks_%28private%29.pdf
Example3: Vaish R, Wyngarden K, Chen J, et al. Twitch crowdsourcing: crowd contributions in short bursts of time. Proceedings of the 32nd annual ACM conference on Human factors in computing systems. ACM, 2014: 3645-3654. http://crowdresearch.stanford.edu/w/img_auth.php/e/e4/Twitch_Crowdsourcing_%28private%29.pdf