Milestone 4 UWI

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Design Axes for 3 Themes

EMPATHY

Form the examples on Empathy, we believe that only the second example on role reversals really relates to empathy. The first and last examples on meetings in person and humanising profiles help workers and requesters build personal connections with each other. The in-person meeting encourages fostering relationships and interactions in person and humanising profiles encourages the same relationships by people displaying their personal profiles to others.

We felt that the examples on bonuses and gifts don’t really help requesters empathise with workers, instead they just provide ways for requesters to please/motivate workers. Similarly, most of the examples besides the role reversal one focus more on motivating the workers.

REPUTATION

Since these examples are all based on a rating/ranking system, we feel that there’s a “rich get richer, and the poor get poorer.” theme going on. These examples motivate workers to work harder for getting recognized. They mostly focus on helping good workers get better, but the new workers are kind of discounted.

The first two examples on levelling up and ranking are mostly about ranking up whereas the last example focused on matching matching skills. The example on request rating is quite different here as it combines both the ranking and matching examples from earlier. Although this example also mentions about matching skills, it is not clear who rates the workers skills. If the workers do this themselves, they can deceive requesters, which is not ideal for the system. The examples on ranking build a system focused on benefiting requesters whereas the example values both workers and requesters.

CLARITY

Most of the examples given for task clarity were similar in that they all included some sort of HIT voting or checking that needed to be done before a HIT went live. For these examples, the checking and comparison is done based on either the design or the result of the HIT. Each of the examples under the task clarity section help provide the workers with a better working experience.

The first 3 and the last examples on voting talk more about voting for task designs whereas the other examples seem to concentrate more on categorising tasks or using templates. Within these examples of voting on tasks, the first example focuses mainly on families instead of individuals. Overall, the main difference between these two themes i.e. voting and categorisation is that voting is done by a worker whereas categorisation is done by either a worker or a requester (it’s unclear). Although it’s very likely that this categorisation is done by the requester, it’s could be that the workers categorise certain tasks as well.

List of Ideas and the Theme they belong to

Provide them in whatever format you want - diagrams, sketches, table, or a combination.

Milestone 4 UWI Empathy: User Profile

Milestone 4 UWI Reputation: User Profile

Milestone 4 UWI Task Clarity: Task List