Milestone 6 RATH - Systemic Democracy
Systemic democracy on online crowd marketplaces
Current online crowd marketplaces are closed systems, workers and requesters are not involved in the development process, regulations and participation agreements are changed by the owner of the platform only and without prior nonfiction or approval of other parties, and statistics and transactions data are not shared openly.
This paper presents an alternative governance system, we called it systemic democracy, the system is built on three values openness, self-governance and continuous evolving, these values are implemented through sharing all performance and statistics reports of the platform, open innovation where workers and requesters propose modifications and new regulations and vote on them. We discussed and evaluate this system and the challenges of implementing it and what steps needed to address them.
Open innovation has become a development model to many projects and companies. The core idea is users of the system i.e workers and requestors are more aware of the needs and problems of the market. A well informed user, through forums and access to the platform’s statistics and reports, can better decide on the development and design of the platform than group of developers in the current closed systems. Such design and development will always serve the interest of the users not the founder of the platform.
Turkportion is an online activism platform for Amazon mech turk’s workers, the platform is created to make worker-employer relations visible and to provoke ethical and political debate.the platform was very successful to address the challenge of making the relationship betwen workers and requestors more clear but it only dealt with workers side also the crowd to be mobilized into a collective,however, was constituted by an infrastructure that they had no control over – the AMT platform itself, we argue that both workers and requestors should be have direct control over the platform through the systemic democracy and not only being active on advocacy side.
Systemic democracy by well informed users and free flow of information and one person one vote approach.
We designed a new governance model to the online crowd marketplace called systemic democracy, that allow workers and requestors to shape and change the platform through voting on annual basis, users of the system will have access to dataset of information include: No and type of transactions, No and demography of the workers and requestors,no and types of disputes between workers and requestors, access/download all previous and current proposals to the platforms. and current platform's features .Only raw data to be used to avoid any kind of manipulation, or leading the development in one direction.
Proposals are submitted to the public forum this step is mandatory to inform the users and to reveal the collective intelligence of the participants and allow for a better proposal before final voting.
The system will be evaluated based on many criterias : No of ideas generated, satisfaction of the users, amount of transactions, and no of issues resolved. these show how open and self-governed the platform is.
- Crowdsourcing and Open Innovation: A Study of Amazon Mechanical Turk and Apple iOS , Birgitta Bergvall-Kåreborn Social Informatics, Luleå University of Technology, Luleå, Sweden and Debra Howcroft, Manchster Business School.
- Behind the enemy lines, Panos Ipeirotis
- Turkopticon : Interrupting workers invisibility in Amazon Mech turk. Liliy Cirani and M Six Silberman
- Amazon MechanicalTurk Participation policy
- Odesk User agreement