Difference between revisions of "Summer Milestone 5 AngelaRichmondFuller MicroMacro Milestone0"

From crowdresearch
Jump to: navigation, search
(Created page with "These documents should give you a clear idea of the process a novice requester posting a task on Freelancer. I've included lots of screenshots of the process along with issues...")
 
 
Line 1: Line 1:
These documents should give you a clear idea of the process a novice requester posting a task on Freelancer. I've included lots of screenshots of the process along with issues/problems and suggestions for things for us to consider.  Please keep in mind when you read through the documents that I did all of this whilst also trying to look after my kids - lots is disjointed. 
 
  
Based on my experience posting tasks on Freelancer, I would like to offer the following suggestions re:Milestone functionality:
+
Based on my experience posting tasks on Freelancer, I would like to highlight some other issues and suggestions about identifying Milestone0 for macro tasks.
1.Offer pre-populated templates with suggested milestones, timeframes and payment
+
2.Let requester either use template or set their own milestones and task details
+
*Allow workers ability to reject or amend the milestone
+
3.Provide “chat” functionality or "Public clarification board" to gain clarification on the task
+
4.Allow worker and requester to amendthe milestone and send back to the other for “approval”, “rejection” or “amendment”. Ensure the amendments show up on the system immediately.
+
  
For a complete summary of the process and lots of screenshots see:
+
*Issue: Milestone0 is difficult to pinpoint on many Macro-tasks as they're often difficult to break down into smaller parts than the whole 
 +
*Suggestion: trial setting portfolio sample as a Milestone0 submission
  
*A document outlining the process for a novice requester trying to get a macro task completed. '''Freelancer business card design process'''  [https://www.dropbox.com/s/jjuog5e6n0d8oop/Freelancer%20business%20card%20design%20process.pdf?dl=0]
+
*Issue: when a requester posts a task on a site like freelancer, there are a large number (for me, it was 30 in 1 hour) of workers profiles/portfolios to trawl through in order to decide who to go with   
 +
*Suggestion: allow the requester to set a limit of, say, 10 workers to take up the initial Milestone0 task.
  
*This is the "task Chat" that goes along with that "Freelancer business design card process" document above. As you can see, a pre-populated template would go a looooong way to clarifying a task from the outset, reduce the amount of time to-ing and for-ing and set expectations. '''Task chat between requester and worker.''' [https://www.dropbox.com/s/s2dt8w93om03ub2/Task%20chat%20between%20requester%20and%20worker.pdf?dl=0]
+
*Issue: how much is a fair price for workers to complete Milestone0 of a Macro task
 +
*Suggestion: take a look at currently popular Macro tasks on Freelancer to get an idea how the tasks can be broken down into smaller Milestone0-type components, and interview some workers and requesters to test the water
 +
 
 +
*Issue: arise between worker and requester when expectations about the task outcome are different.   
 +
*Suggestion: Offer pre-populated templates with suggested milestones, time-frames and payment
 +
 
 +
*Issue: not all requesters want the same outcomes for an identified task.  
 +
*Suggestion:  Let requester either use template or set their own milestones and task details
 +
 
 +
*Issue: initial milestone tasks may not seem fair to the worker      
 +
*Suggestion: Allow workers ability to reject or amend the milestone
 +
 
 +
*Issue: it will take too much time for the requester to reply to each workers' questions about the task   
 +
*Suggestion: Provide open viewable “chat” functionality or "Public clarification board" for workers to gain clarification on the task and for the requester to reply to all at once rather than individually
 +
 
 +
*Issue: when amendments are made to milestones on a platform such as Freelancer it often takes awhile to update causing frustration 
 +
*Suggestion:  Ensure the amendments show up on the system immediately.

Latest revision as of 04:56, 25 June 2015

Based on my experience posting tasks on Freelancer, I would like to highlight some other issues and suggestions about identifying Milestone0 for macro tasks.

  • Issue: Milestone0 is difficult to pinpoint on many Macro-tasks as they're often difficult to break down into smaller parts than the whole
  • Suggestion: trial setting portfolio sample as a Milestone0 submission
  • Issue: when a requester posts a task on a site like freelancer, there are a large number (for me, it was 30 in 1 hour) of workers profiles/portfolios to trawl through in order to decide who to go with
  • Suggestion: allow the requester to set a limit of, say, 10 workers to take up the initial Milestone0 task.
  • Issue: how much is a fair price for workers to complete Milestone0 of a Macro task?
  • Suggestion: take a look at currently popular Macro tasks on Freelancer to get an idea how the tasks can be broken down into smaller Milestone0-type components, and interview some workers and requesters to test the water
  • Issue: arise between worker and requester when expectations about the task outcome are different.
  • Suggestion: Offer pre-populated templates with suggested milestones, time-frames and payment
  • Issue: not all requesters want the same outcomes for an identified task.
  • Suggestion: Let requester either use template or set their own milestones and task details
  • Issue: initial milestone tasks may not seem fair to the worker
  • Suggestion: Allow workers ability to reject or amend the milestone
  • Issue: it will take too much time for the requester to reply to each workers' questions about the task
  • Suggestion: Provide open viewable “chat” functionality or "Public clarification board" for workers to gain clarification on the task and for the requester to reply to all at once rather than individually
  • Issue: when amendments are made to milestones on a platform such as Freelancer it often takes awhile to update causing frustration
  • Suggestion: Ensure the amendments show up on the system immediately.