WinterMilestone 1 Naim

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Experience the life of a Worker on Mechanical Turk

What did you like?

This is my first time actually using Mechanical Turk. To me, it seems the system is very easy to use for a worker. Nothing is too complicated. There was also a decent flow of new HITs for workers to work on. I should note that it was extremely easy for a worker to sign up as a user.

What did you dislike? One of the things that kept annoying me was how much information was packed into one page. For example, in each HITs (Human Intelligence Tasks) there was too many instructions and content. It was alot ot read and oversimplified. The website is not responsive, and the design is outdated. It looks like the site was made for low-class workers and professionals may hesitate to join. One of the things that I noticed was that workers would probably have a hard time interacting with requester with the current system in place.

Experience the life of a Requester on Mechanical Turk

What did you like? One of the better aspects of a Requester was the fact that a Requester has a lot of flexibility in what kind of work they can create. And it seems that workers get these jobs done rather quickly. There was also an easy guide to get a project up and ready for workers to work on.

What did you dislike? There was quite bit of information missing from the guide. The guide can be better. Creating/Editing a new project is a bit tricky, and process is hard to understand. The system of uploading a CSV file is really annoying. There needs to be a much more simple UI for users.

Also attach the CSV file generated when you download the HIT results.

Experience the life of a Worker on Elance / Upwork

What did you like? It was very easy and important to build relationships between freelancers and companies. There is also customer support for both type of users. This allows a better understanding of the their system and there is a system in place where one can ask for help. This increases credibility of the both companies. There is also a mobile app created to better connect workers and requesters. I should note the the signups for Elance / Upwork was far easier than MTurk.

What did you dislike? One of the most annoying things about Elance / Upwork is that requesters(clients) can drop work at almost any time without reason. Lastly, the feedback system of Elance / Upwork is still archaic, It needs to be improved.

Explore alternative crowd-labor markets

There seems to be more effort in improving Elance / Upwork compared to Mturk. Furthermore, Elance / Upwork UI/UX is far better than MTurks.

Readings

MobileWorks

  • What do you like about the system / what are its strengths?

- Mobile works does a terrible job in trying to receive feedback from users via a survey. - Having a system in place that works well with older phones was a great idea. This also allows workers to work from anywhere.

  • What do you think can be improved about the system?

- The current rating system may discourage users who are not necessarily native english speakers. Maybe add a language support. Also it seems that a low score can easily have a huge impact on one's reputation. This system must be looked into and consider various aspects before grading a worker.

Daemo

  • What do you like about the system / what are its strengths?

- The best feature of Daemo is the fact that the system in place is bonded together by both the requester and worker. This way either user can provide feedback for each other. - The push for transparency between workers and requesters is a huge plus.

  • What do you think can be improved about the system?

- One of the things Daemo can improve on is partial paying system for the workers. Upwork has a partial payment system and they release % of the payment half way through. - Making a complex review system where there are many components to a review. This would make it easier to get a better understand of the work that occurred.

Flash Teams

  • What do you like about the system / what are its strengths?

- Teams can be easily found and formed. Also it is easy to find experts. - There is a system in place to divide a task among a team. Also it is easy to manage these teams.

  • What do you think can be improved about the system?

- There lacks a rating system to rate teams.


Milestone Contributors

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