WinterMilestone 4 - Team SneakyLittleHobbitses - Design Test Flight

From crowdresearch
Revision as of 23:17, 6 February 2016 by Natasha (Talk | contribs)

Jump to: navigation, search

Team : Sneaky Little Hobbitses

Team members : @natashahervatta, @rajashri92


Design Test Flight : Communication between Workers and Requesters

Ease of communication between the workers and requesters is key for Daemo. We propose the following system : There will be two modes of communication between Workers and Requesters - private and public. Private communication will be through a Message Inbox system, which is linked to an overlay Chat in desktop mode. Public communication will be through the Discussion Board.

Addition of Messages and Discussion Board to the task bar at the top.

SLH WinterMilestone4 001.jpg


Overlay chat at the bottom of the screen shows the most recent chats.

SLH WinterMilestone4 003.jpg


Messages shows all the private interactions between the users of Daemo

SLH WinterMilestone4 004.jpg


Discussion board shows public interactions between the users of Daemo

SLH WinterMilestone4 011.jpg


Similarly, we propose that requesters are provided with the option to "Message Worker" with every submission they receive for their tasks.


User Scenario

The following scenario between Wendy (a worker) and Ron (a requester) depicts how this communication system would work.


Wendy logs on to Daemo and goes through the Task Feed.

SLH WinterMilestone4 006.jpg


She clicks on the task she’s interested in to see the preview. The preview also provides the options : FAQs (which links to the relevant thread in the Discussion Board) and Message requester (which opens the Chat)

SLH WinterMilestone4 005.jpg


Wendy accepts the tasks. While working on the task, she faces a problem and wants to get it clarified from the requester, Ron. She clicks on “Message requester."

SLH WinterMilestone4 007.jpg


The overlay chat conveniently pops up and she shoots Ron a request to chat.

SLH WinterMilestone4 008.jpg


Now, Ron isn’t at his computer at the time. Since his cell phone number is connected to his account, he receives a text message from Daemo. The text contains Wendy’s message and a link to accept her request to Chat. On clicking the link, he is redirected to Daemo on his mobile browser. There, he accesses Wendy’s Chat in his "Messages".

SLH WinterMilestone4 009.jpg


Thus, Wendy and Ron are able to chat with each other and resolve the issue immediately

SLH WinterMilestone4 010.jpg


After chatting with Wendy, Ron realizes that it was a valid question that could be asked again by some other worker. He decides to add it to the FAQs section. Later that day, he logs on to Daemo on his laptop and makes the edit in the FAQs thread of the Discussion Board.

SLH WinterMilestone4 012.jpg



[Edit : Oops. We just realized that in Wendy's chat screen, the sender and receiver's messages should be on opposite sides of the way they're represented right now. Kindly consider.]